While some people say that success or expertise is a relative thing that can’t be measured, we strongly disagree! For us, the extent of a praise we get from our clients on a daily basis is the most measurable way to see how satisfactory and helpful our expertise, our terms, and our services really are!
Lance was phenomenal to say the least. I am a first time home buyer and knew nothing about the process of buying a home. Lance literally wrote me a manual on the process. There were over 30 emails exchanged between the two of us. Each of which he responded with a nearly full paged detailed message. He even helped me in resolving a credit report issue I had. My credit and financials were far from ideal but he helped me where others would have just written me off. I absolutely recommend him to anyone who is looking for a person who actually cares and doesn’t just see you as a paycheck. I can assure you the effort and time he put into helping me was more than his potential earnings. The mortgage I was looking for was a small amount so I know it wasn’t all about the money for him he genuinely wanted to help. Thanks Lance! Antonio Delgado
Gena was so pleasant to work with! I especially appreciated the ability to upload sensitive personal financial information and documents online through a secure website. Frank was great with the initial application review over the phone, and Gena even met me at a time that was convenient for me when we got the loan process started. It was all so quick and easy and I simply did what was asked, which was provide requested documents within 24 hours. We got a great rate, and Gena provided weekly status updates via email. She is so knowledgeable and let me feel like I could ask any questions I had. I never felt like she was out of touch–emails were responded to almost immediately. I was even surprised that when I needed to drop by my realtor’s office on the same lot, Gena didn’t seem bothered by my unannounced and unscheduled visit to her office to give her an update on where we were on the sale of old home. What I loved most about working with Gena was that she seemed genuinely happy for us when we closed on our new house, and let us know how much she appreciated my business. Denise S.
Expertise, personal service, and attention to detail are just some of the ways the team won my highest respect. Scott Wiley’s easy going manner made the process of buying a home as effortless as possible. But don’t be fooled because he has the talent, experience and business savvy that made the process look easy. Gena Caudle’s thorough knowledge and skills in the finance and mortgage department were superior as well. Susan Jarvis
My husband and I Worked with the team in buying our first home. They took an extremely anxious process and made it so simple and smooth. They answered all of my questions and reassured me along the way. Gena and Kate are so fantastic to work with and I would recommend them to all of my closest friends and family. Crissy Ray
Lance and Gena are tremendous people and tremendous at their jobs. When purchasing my first home they were incredibly educational and I feel very happy with the help they provided me and where things netted out. I had recommended them to a close friend who had a very similar experience as well.
Gena Caudle went above and beyond in exhibiting outstanding, honest and helpful service. The team was absolutely incredible. Being first time home buyers, they walked us through everything, putting the details in layman’s terms so that we could fully understand all steps of the home buying process. Barrett Raven and Gena Caudle went above and beyond in exhibiting outstanding, honest and helpful service. I would recommend this dream team to anyone needing real estate services in Austin. Autum Dershimer
How Can We Help You?
Tell us what you need and submit your contact details and we’ll be in touch shortly. You can also email us if you prefer that type of communication.